ANSWERS TO YOUR QUESTIONS

PRODUCT AND SIZING INFO

T-Shirts

What material is used for Fully Filmy T-Shirts?

We use high quality 100% cotton fabric that is soft to feel and comfortable to wear. Shrinkage if any will be within acceptable industry norms.

What T-Shirt sizes do you have?
Our sizes run from S to XXL. You can use our size chart to find the right fit for you.
What kind of printing is used for the T-Shirts?
We use high quality ‘Direct-To-Garment’ Printing.
What are the washing instructions for Fully Filmy Tees?
  • Hand wash your t-shirts. This increases the life of your t-shirt and we highly recommend it.
  • Do not iron the print.
  • Do not bleach or tumble dry.

Posters

What material is used for Fully Filmy posters?

All Fully Filmy posters are digitally printed on high-quality matte-card paper.

What is the standard size for Fully Filmy posters?
Our posters come in two different sizes: A3 and A4.
Do you have framed posters?
Yes, we have both framed and unframed posters.
How are the posters packed and delivered?
Our posters are packed in high-quality, thick cardboard poster tubes and Framed Posters are bubble-wrapped and packed in thick corrugated cardboards.

Mugs

What material are they made of?

Our mugs are made of ceramic as they are strong and brittle. .

What kind of printing is used?
We use 3D sublimation printing technology to print onto our mugs.
What is the standard Capacity of a Fully Filmy Mug?
All Fully Filmy Mugs come in a standard capacity of 11 ounces (330 ml).
Can the mugs be used in microwave or dishwasher?
The mugs are microwave and dishwasher-friendly.

Badges

What material is used for Badges?

All Fully Filmy Badges/Magnets are made of Plastic with a standard size of 58mm.


DISCOUNTS & GIFT VOUCHERS

Can I avail any Discounts?
Yes! We always have interesting discounts and offers according to changing trends, interests, and most importantly, with YOU in mind. Just remember to watch out for the offers on our Social Media handles, and don’t forget to Subscribe to our Newsletter.

We also give away discount coupons to our customers from time to time; you can redeem these coupons by entering the coupon code on the Shopping Cart page before checking out with your order.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees. Gift Card purchased online can only be redeemed on our online store.

PRIVACY

What information does Fully Filmy store?
We respect your privacy. The only information we collect is your name, email, contact number and billing address. This information is just used for internal record keeping and we do not share it with any third party companies. Fully Filmy does not store any Credit/Debit card or bank account information. All this information is handled by PayU Money which is our certified, secure online payment gateway partner. Read our Privacy policy to learn more.

PAYMENT DETAILS

What payment options does the secure PayU Money gateway offer?
Our PayU Money payment gateway accepts Indian credit cards (MasterCard/Visa), Amex Cards Issued in India, All Net Banking, All Debit Cards, Cash Cards & Mobile Payment as payment options.
Can I pay by cash when my order is delivered?
Yes! We do have COD option only for domestic orders.

SHIPPING

What are the Shipping Charges?
Paid Orders : Fully Filmy offers free shipping across India for paid orders with order values greater than ₹400 and a charge of ₹50 for orders below ₹400.

Cash on Delivery : we charge Rs.75 for all the COD orders below Rs.10,000.

Do you offer Cash on Delivery(COD)?
Currently we encourage prepaid orders only.

Do you accept international orders?

International Shipping currently not available.

How long will my order take to deliver?
Orders within India are usually delivered within 5-7 working days (Due to Covid-19 restrictions, orders will be delivered in 7-15 days). Orders that are completed on a Saturday, Sunday, public holiday or after 11:30am on a normal working day are processed on the next working day. 

Will I receive my entire order in a single package?
It depends on the type/combination of products that you have ordered. We have different vendors for different products so your order might reach you in different packages.

Will I be able to alter details of my order after the order is placed?
Yes, you can definitely update your information or change the product within 24 hours from the time of order. You can do so by mailing us at contact@fullyfilmy.in or call us at +91 730 372 3724 (Monday - Friday) between 10 AM and 5 PM and we’d be glad to help you out with the same.

How should I check the status of my Order?
Once your order is placed, we will send you a confirmation mail and we will notify you again via email with the Tracking ID once the order is shipped. You can track your order using the same. If you have any other query, write to us at contact@fullyfilmy.in, and your issue will be addressed.