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We at Fully Filmy strive to give you a quality product of your choice. However, if you receive an incorrect / damaged product, you can mail us at firstname.lastname@example.org and mail the product to us at the following address.
Fully Filmy, 128/9, Emerald Flats, Thirumangalam, Chennai - 600040
Items will have to be unused and returned in their original packaging within 15 days of delivery.
International orders are not eligible for return / exchange unless an incorrect product has been delivered.
You can send it back to us within 15 days of the delivery. We will either replace it with another product of the same value, or offer credit on a future purchase in the form of a Fully Filmy voucher.
You can send it back to us via a cost-effective courier company or registered post.
Reverse pickup will be arranged only in the following conditions.
Yes, you will have to bear the postal charges for sending your products back to us.
Please send us images of the product at email@example.com and our Customer Care Executive will get back to you. We will arrange for a reverse pickup and once we have received the product, we will reimburse you in the form of a Fully Filmy voucher.
Refund will be processed through same mode within 10 working days. Customer can cancel the order within 1 hour after placing the order
If you have any further questions about the return/exchange policy then please contact us at firstname.lastname@example.org